Terms and Conditions Effective Date March 25, 2025
Services We provide consulting services as outlined in our proposal, engagement letter, or contract with the Client. The scope, deliverables, timelines, and fees for services will be detailed in a separate engagement agreement.
Engagement and Acceptance By engaging our services, the Client agrees to these Terms and Conditions, as well as any additional terms included in any signed engagement documents.
Payment Terms Payment is due as specified in the engagement agreement. A non-refundable deposit may be required upon signing to secure project timelines and resources. Invoices are due upon receipt and unpaid balances may incur interest at 5% per month.
Cancellation and Termination Either party may terminate the engagement with written notice. If the Client cancels services after work has commenced, fees for all work completed up to the cancellation date will be due. Refunds, if any, will be determined in accordance with the terms outlined in the engagement agreement.
Confidentiality Both parties agree to maintain the confidentiality of proprietary and sensitive information exchanged during the engagement. This obligation remains in effect for 5 years after the termination or completion of the engagement.
Intellectual Property All intellectual property rights in materials developed solely by WYM Enterprises during the provision of services remain with WYM Enterprises. The Client is granted a non-exclusive, non-transferable license to use the deliverables for internal business purposes only, unless otherwise agreed in writing.
Limitation of Liability In no event shall WYM Enterprises be liable for any indirect, incidental, consequential, or punitive damages arising from the engagement. Our total liability under any given engagement shall not exceed the total fees paid by the Client for the services under that engagement.
Indemnification The Client agrees to indemnify and hold WYM Enterprises, its officers, employees, and agents harmless from any claims, damages, or expenses arising from any breach of the Client’s obligations under these Terms and Conditions.
Governing Law and Dispute Resolution These Terms and Conditions shall be governed by and construed in accordance with the laws of North Carolina and South Carolina. Any disputes shall be resolved through arbitration, mediation, litigation in the preceding county the contract was generated, unless otherwise mutually agreed.
Amendments We reserve the right to modify these Terms and Conditions at any time. Any amendments will be posted on our website and shall become binding upon continued engagement with our services.
Miscellaneous If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, along with the engagement agreement, constitute the entire agreement between the parties and supersede any prior understandings or agreements.
By engaging our consulting services, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.
Service Engagement: Upon execution of a consulting engagement agreement, our services are scheduled, and work efforts commence as outlined in the contract. Due to the nature of consulting services—being tailored, project-based, and often involving preliminary research and planning—payments for services rendered are generally non-refundable.
Payment & Cancellation Terms:
Quality Concerns and Disputed Deliverables: If you have concerns regarding the quality or scope of our consulting services, we encourage you to notify us in writing. We will work collaboratively to address any issues and, if necessary, adjust the scope of work. Refunds or credits may be provided at the sole discretion of WYM Enterprises after a thorough review of the concerns raised.
Resolution Process: All refund or cancellation requests must be submitted in writing to WYM@wymenterprises.com. We commit to reviewing each request on a case-by-case basis. Please allow up to 14 business days for a resolution. This policy does not limit your statutory rights as provided by law.
Amendments: We reserve the right to update or modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting to our website. Continued engagement with our services constitutes acceptance of any changes.
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